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eDiscovery & Document Review

Defensible eDiscovery and document review services for first-level review, relevance coding, privilege, redaction, and production preparation.

Process-led delivery
Human quality control
Security by design

What this service covers

Structured execution with legal judgment kept in the right hands

Our eDiscovery and document review services help law firms and corporate legal departments manage large volumes of electronically stored information with accuracy, consistency, and confidentiality. From first-level document review and relevance coding to privilege review, redaction support, and production preparation, we combine structured review workflows with technology-assisted processes to deliver efficient, defensible results. Every engagement is tailored to your review protocol, platform requirements, and quality standards, while your legal team retains full control over legal strategy, privilege decisions, and production determinations.

First-Level Document Review
Relevance & Issue Coding
Privilege Review & Redaction Support
Technology-Assisted Review (TAR) Support
Production Preparation & Quality Control
eDiscovery Platform Support

End-to-end workflow

How eDiscovery & Document Review works

Every engagement begins with explicit scope, access, quality, escalation, and attorney-supervision rules.

01

01. Matter Assessment & Review Planning

We review the scope of the matter, document volumes, review objectives, jurisdiction, timelines, platform requirements, and client-specific review protocols before work begins.

02

02. Review Protocol & Workflow Setup

Our team applies agreed coding guidelines, privilege protocols, issue categories, escalation procedures, and quality standards to ensure a consistent review process.

03

03. Document Review & Classification

Documents are reviewed for relevance, responsiveness, privilege, confidentiality, and issue coding using client-approved workflows and review platforms where applicable.

04

04. Redaction & Production Preparation

We support document redactions, privilege logs, production set preparation, and document organisation while maintaining complete review consistency and auditability.

05

05. Quality Review

Every review project undergoes an independent quality check to verify coding accuracy, document classifications, redactions, privilege decisions, and production readiness.

06

06. Secure Delivery & Ongoing Support

Final review outputs are delivered securely, with continued support available for rolling productions, additional review phases, or evolving matter requirements.

Tangible outputs

Typical deliverables

The exact package is configured around your matter, systems, templates, and attorney-review model.

  • First-Level Document Review
  • Relevance & Responsiveness Coding
  • Privilege Review Support
  • Redaction Logs
  • Privilege Logs
  • Production-Ready Document Sets
  • Review Progress Reports
  • Quality Control Reports

Business impact

What your team gains

Faster Review Timelines

Structured review workflows and technology-assisted processes help accelerate document review while maintaining accuracy and consistency.

Defensible Review Process

Documented review protocols, quality controls, and privilege review procedures support reliable and defensible document productions.

Improved Review Consistency

Standardised coding guidelines and independent quality reviews help maintain consistency across large-scale review projects.

Scalable Review Capacity

Expand document review resources quickly without increasing the burden on your internal legal team.

Quality and defensibility

How work is checked before it reaches you

Clearly defined review scope and coding protocols
Consistent application of review guidelines
Privilege and confidentiality verification
Redaction and production quality checks
Independent quality assurance before delivery
Secure delivery under attorney supervision

Security and confidentiality

Sensitive legal work stays controlled

The preferred model keeps documents inside approved review platforms, applies least-privilege access and MFA, restricts downloads, separates sensitive functions, and documents reviewer and production quality controls.

Review within approved platforms

Wherever practical, documents remain in the client’s hosted review environment with MFA, role-based permissions, and platform audit logs enabled.

Download and transfer restrictions

Local downloads, external storage, printing, copying, and unapproved transfers are restricted according to the matter security plan.

Segregated review teams

Matter access is limited by reviewer role and conflicts. Privilege, second-level review, and production functions can be separated where risk requires it.

Controlled reviewer lifecycle

Onboarding, confidentiality, training, access changes, inactive accounts, device controls, and matter offboarding follow documented checkpoints.

Flexible delivery model

Choose the engagement structure that fits

01

Managed document review

Reviewer staffing, training, supervision, QC, reporting, and escalation delivered as one managed workstream.

02

Specialist second-level review

Focused support for privilege, redaction, key issues, foreign-language material, or production quality control.

03

Review operations support

Protocol development, calibration, reviewer analytics, quality dashboards, and workflow administration for client-led teams.

Let's scope a safe starting point

Tell us the matter type, jurisdiction, volume, deadline, systems, and supervision requirements. We'll recommend a pilot or delivery model without asking for confidential documents at the initial stage.

Request a scoped consultation