Privacy Policy

1. Introduction

Lexocrates ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal process outsourcing services and website.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password, profile information
• Professional Information: Job title, company details, industry
• Communication Data: Messages, inquiries, feedback
• Usage Data: IP address, browser type, device information, access times

2.2 Legal Services Data

• Case Information: Legal documents, case details, client information
• Work Product: Research, analysis, legal memoranda
• Communication Records: Client correspondence, project updates

2.3 Technical Data

• Log Data: Server logs, error reports, performance metrics
• Cookies: Session cookies, analytics cookies, preference cookies
• Device Information: Operating system, browser version, screen resolution

3. How We Use Your Information

3.1 Service Provision

• Provide legal process outsourcing services
• Process and manage client requests
• Deliver work products and reports
• Maintain client relationships

3.2 Communication

• Respond to inquiries and support requests
• Send service updates and notifications
• Provide customer support
• Send marketing communications (with consent)

3.3 Security and Compliance

• Protect against fraud and abuse
• Ensure data security and integrity
• Comply with legal obligations
• Maintain audit trails

4. Data Sharing and Disclosure

4.1 Service Providers

We may share data with trusted service providers who assist in:

• Cloud hosting and storage
• Email and communication services
• Analytics and monitoring
• Payment processing

4.2 Legal Requirements

We may disclose information when required by:

• Law enforcement agencies
• Regulatory authorities
• Court orders or legal proceedings
• Government requests

5. Data Storage and Security

5.1 Data Storage Locations

• Primary Storage: Canada (AWS Canada Central)
• Backup Storage: Canada (AWS Canada Central)
• Processing: Canada, European Union

5.2 Security Measures

• Encryption: AES-256 encryption for data at rest and in transit
• Access Controls: Role-based access control and multi-factor authentication
• Network Security: Firewalls, intrusion detection, DDoS protection
• Physical Security: Secure data centers with 24/7 monitoring
• Employee Training: Regular security awareness training

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Restriction: Request limitation of data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

1. Introduction

Lexocrates ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name
• Professional Information: Job title, industry, company size
• Service Information: Service inquiries, project requirements, legal documents
• Communication Data: Emails, phone calls, chat conversations
• Payment Information: Billing details, payment history (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent, links clicked, search queries
• Cookies and Tracking: Information stored on your device (see Cookie Policy for details)

3. How We Use Information

We use your information for the following purposes:

• Service Provision: To provide legal services, respond to inquiries, and fulfill contractual obligations
• Communication: To communicate with you about services, updates, and important information
• Business Operations: To improve our services, develop new offerings, and ensure quality
• Legal Compliance: To comply with legal obligations, regulations, and court orders
• Security: To protect against fraud, unauthorized access, and security threats
• Marketing: To send relevant marketing communications (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: AES-256 encryption for data at rest and in transit
• Access Controls: Role-based access controls and multi-factor authentication
• Network Security: Firewalls, intrusion detection, and regular security audits
• Employee Training: Regular security awareness training for all staff
• Incident Response: Comprehensive incident response and breach notification procedures

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

8. International Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Binding Corporate Rules
• Consent-based transfers

We maintain data centers in compliant regions including Canada and the European Union.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact your local data protection authority.